These terms govern your use of PropertyCone Hub. By creating a workspace you agree to them. If you are agreeing on behalf of a company, you confirm you are authorised to do so.
1. What the service is
PropertyCone Hub is a workspace for managing property listings, buyer leads, sales activity, and team coordination. We provide the software. We are not a broker, we do not participate in your transactions, and we do not give property, financial, or legal advice.
2. Your account
- You are responsible for keeping your password secure and for everything done under your account.
- The person who creates a workspace is its owner and controls who may join and what each member can do.
- You must be at least 18 years old.
- Tell us promptly if you believe your account has been accessed without permission.
3. Free trial
As a 2026 beta offer, workspaces created before 1 October 2026 receive free beta access through 30 September 2026, followed by the normal trial through 30 October 2026. Workspaces created on or after 1 October 2026 receive a 30 day free trial from their signup date. Trial access includes all current features except exporting data, which requires a paid plan. No card is required. When the trial ends the workspace becomes read-only until you subscribe — your data remains intact and visible.
4. Plans and payment
| Plan | Price | Includes |
|---|---|---|
| PRO | ₱999 / month or ₱9,990 / year | 6 users, 500 active listings, 1,000 new leads per month |
- Subscriptions are billed per workspace, monthly in advance, and renew automatically until cancelled.
- Payments are processed by Lemon Squeezy as Merchant of Record. Their terms apply to the transaction, and they handle invoicing and applicable taxes.
- Prices are in Philippine pesos and may change with 30 days’ notice. Changes never apply to a period you have already paid for.
- The lead allowance is a monthly one and resets at the start of each calendar month. User and listing limits are standing limits, not monthly.
- Reaching a plan limit prevents adding new records. Nothing already in your workspace is removed.
5. If a payment fails
We do not cut you off abruptly. In order:
- Day 0. We email you. The workspace stays fully active while payment is retried.
- Days 1–7. Grace period. Full access continues.
- After day 7. The workspace becomes read-only. You can still sign in, view your records and export them, but nothing new is created — no new listings, leads, or invitations. Nothing is deleted.
- After 90 days. The workspace becomes eligible for permanent deletion and we may delete it without further notice. We email you 30 days and 7 days beforehand. Subscribing again before that point restores full access with your data intact.
6. Cancelling
You may cancel at any time. In Settings, open Manage on the subscription card: this takes you to the Lemon Squeezy customer portal, where cancelling is done. Lemon Squeezy is our payment provider and holds the subscription itself, which is why cancellation happens there rather than inside PropertyCone Hub.
If the portal link is unavailable, email notif.pch@salescone.online from the address on the account and we will cancel it for you.
Cancelling stops future renewals. It does not end your current period: access continues until the date you have already paid for, after which the workspace becomes read-only. Cancelling is not the same as requesting a refund, and does not by itself refund anything. See our Refund and Cancellation Policy.
7. Refunds
- Cancelling a subscription does not automatically refund a payment. Except where required by law, we do not provide refunds merely because a workspace was unused or a subscription was cancelled part-way through a billing period.
- If you believe a charge was duplicated, made in error, unauthorised, or the service was materially unavailable, email notif.pch@salescone.online with your workspace name, account email, Lemon Squeezy order or receipt number, and the reason for your request.
- We review refund requests individually and may approve a full or partial refund. This does not limit any refund or other remedy you are entitled to under applicable law.
- Lemon Squeezy processes approved refunds as our Merchant of Record. Refunds are returned through the original payment method and may take up to 10 days to appear on your statement. Lemon Squeezy may also issue a refund in accordance with its own terms and chargeback-prevention procedures.
- A full refund may end paid access for the refunded period. Refunding or cancelling a subscription does not immediately delete your account or workspace data; the access and retention rules in these terms still apply.
8. Your data belongs to you
Everything you put into your workspace remains yours. We claim no ownership of your listings, leads, or documents. We access them only to operate the service, to provide support you have asked for, or where the law requires it.
You can export your data at any time on a paid plan, and for 90 days after a paid subscription ends. Exporting is a paid feature: a workspace that has only ever been on a free trial cannot export, so subscribe before the trial ends if you need to take your records with you.
Ninety days after a subscription ends the workspace becomes eligible for permanent deletion, and we may delete it and everything in it without further notice. We email you 30 days and 7 days beforehand. Subscribing again before that point keeps everything exactly as it is.
9. Your responsibilities for other people’s data
Your workspace will contain personal data about people who are not our users — buyers, and property owners whose contact details you record. You are responsible for having a lawful basis to hold that information, for telling those people how it will be used, and for honouring requests they make about it.
Do not upload data you have no right to hold.
10. Acceptable use
You agree not to:
- Use the service to send unsolicited marketing in breach of applicable law
- Attempt to access another workspace’s data
- Probe, scan, or test the security of the service without our written permission
- Resell or white-label the service without an agreement with us
- Upload malware, or content that is unlawful or infringing
We may suspend a workspace that is causing harm to others or to the service. We will tell you why, and give you the chance to put it right where it is safe to do so.
11. Availability
We work to keep the service available but do not guarantee uninterrupted access. Maintenance, third-party outages, and factors outside our control can cause downtime. We do not currently offer a contractual uptime guarantee.
12. Limits of our liability
The service is provided as is. To the fullest extent permitted by law, we are not liable for lost profits, lost business, or indirect or consequential loss. Our total liability in any 12 month period is limited to the amount you paid us in that period.
Nothing here excludes liability that cannot lawfully be excluded.
13. Ending the agreement
You may stop using the service at any time. We may end it with 30 days’ notice, or immediately for a serious breach of these terms. If we end it without cause, we will refund any period you have paid for in advance.
14. Changes to these terms
We may update these terms. For material changes we will email account owners at least 30 days beforehand. Continuing to use the service after that means you accept the new terms.
15. Governing law
These terms are governed by the laws of the Republic of the Philippines, and the courts of the Philippines have jurisdiction over any dispute.